A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested.

A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested.

The BA will be ensuring that the performance measures:
A . are ether qualitative or quantitative measurements, but not both.
B . align to industry benchmarks gathered for similar solution implementations.
C . are written in the correct format. using the agreed standards and terminology.
D . align with other measures within the broader context of the solution.

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Answer: B