Which of the following troubleshooting steps should technician take NEXT?

A customer reports being unable to access email on desktop workstation, however, other office application are working. A technician determines the computer has an IP address of 169.254.1.10. The technician learns from the customer that the computer recently was moved across the room .

Which of the following troubleshooting steps should technician take NEXT?
A . Check the default gateway
B . Verify physical Ethernet connections
C . Test web browser functional
D . Restrict the computer
E . Resolve the IP address conflict

View Answer

Answer: E