Which approach to measure success is the best?

A large university has deployed a new IT solution designed to improve the overall student and staff experience.

Which approach to measure success is the best?
A . Twice yearly student and staff surveys with two questions related to IT
B . Measure the number of complaints raised by students
C . Combination of tailored surveys and IT tools-based metrics
D . Implement staff Super Users to provide feedback

View Answer

Answer: C